Listed below are a few issues that may come up, and answers on how to fix the situation. 

1.  My user number box won't let me enter my user number into it. 
2.  I have letters printing at the bottom of my checks instead of the banking symbols. 
3.  I can't get "blank" checks to print... only "drafts". 
4.  My serial number is different that it was when I registered. 
5.  My computer crashed, and I had to re-install CheckMAN™. 
6.  I can't get the "file and receipt copies to print" 
7.  Other problems.... 

1.  My user number box won't let me enter my user number into it. 
Please read your instructions thoroughly.  The instructions say.. "Type the USER NUMBER into the password field on the screen as follows... USER=XXXX  If you type it exactly as it appears above, with no spaces, when you press the enter key, the user number will appear in the User Number field on the screen.  If it does not appear, try again. 

2.  I have letters printing at the bottom of my checks instead of the banking symbols. 
Your font is not all the way installed.  This is also something very easy to fix.. Hit your "Start" button.  Next, go to "Setting", then choose "Control Panel".  Open it, then find the "Fonts" folder.  Double click on the Fonts folder to open it.  Locate the font called, "MICR e13b".  Once you locate that, exit out of all windows you opened.  Try the program again... it should print fine.  If you followed the above steps, and it did not work, please use the Tech Support form below to contact tech support. 

3.  I can't get "blank" checks to print... only "drafts". 
You are using "draft" for the product name instead of "personal".  This is the first field when entering new checks.  By default it is set to "draft".  Simply change it to "personal" and you will be able to print blank or  "personal checks". 

4.  My serial number is different that it was when I registered. 
Please use the Tech Support form below. 

5.  My computer crashed, and I had to re-install CheckMAN™. 
Your previous password will not work, because a new serial number was generated during the re-installation.  Please use the form below to request a new password.  Your USER number will remain the same. 

6.  I can't get the "file and receipt copies to print" 
The file and  receipt copy boxes on the new check page are for "reference" only.  You will need to set this up in the "Browse Products" section of your program.  Please see your printed user's manual, or online help file for complete details. 

7.  Other problems.... 
Please use the Tech Support Form Below for help.

Please complete all fields, and we will email you help as soon as possible.